Privacy Policy

Who we are

Petal & Thyme is a wedding and dessert bakery based in Longmont, Colorado. This policy explains how we handle the information you share with us through our website, cake builder, dessert calculator, contact forms, and chatbot.

Information we collect

• Contact details you provide: name, email, phone, event date, and any notes you add to a quote or message.
• Order details from the cake builder and dessert calculator, including selections, guest count, and your generated PDF estimate.
• Conversations with our chatbot used to answer your questions.
• Basic technical data such as cookies and analytics needed to keep the site running and understand how it is used.

How we use it

• To respond to your quote requests and prepare a custom proposal.
• To deliver your order and follow up on your event.
• With your permission, to send tasting event invitations and occasional updates from the bakery. You can unsubscribe at any time using the link in those emails.

Sharing

We do not sell your information. We share data only with trusted service providers we use to run the bakery (for example our website hosting, email delivery, and CRM automation), and only to the extent needed to provide the service.

Your choices

You can request a copy or deletion of your information, or unsubscribe from marketing messages at any time, by emailing hello@petalandthyme.com.

Contact

Questions about this policy? Reach us at hello@petalandthyme.com or through our contact page.